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1.1. SELLER: Title:  DUPUYER (
Address : Tahtakale Mah. Ziya Gökalp Site Apricot Garden 
3/3/18  Avcilar / Istanbul

Phone: +90 553 600 82 83


1.2- BUYER: It is the person or institution that confirms the accuracy of the identity information given by ordering the products in this invoice and whose information is on the page protected by SSL encryption in the electronic environment.


The subject of this contract is in accordance with the provisions of the Law No. 4077 on the Protection of Consumers and the Regulation on the Application Principles and Procedures of Distance Contracts, regarding the sale and delivery of the product, the sale price of which is specified in the order information and invoice, which the BUYER has ordered electronically from the SELLER's website. the determination of the rights and obligations of the parties.


PRODUCT 3.1- Type: The type, type, quantity, brand/model, color, sales price of the products are as stated on the information cards and as shown in the order basket and on the front of the invoice.

3.2- Payment Method: As stated on the front of the invoice. Open invoices, project purchases, contracted works, collections by post or check are subject to special conditions.

3.3- Interest: On the other hand, due to the fact that the forward sales are made only with the credit cards of the Banks, the BUYER shall confirm the relevant interest rates and the information about the default interest separately from the bank, and that the provisions regarding the interest and default interest in accordance with the provisions of the current legislation are made between the Bank and the BUYER. accepts, declares and undertakes that it will be implemented within the scope of the contract.

Credit Card Return Procedure: In cases where the buyer uses his right of withdrawal or the product subject to the order cannot be supplied for various reasons, or in cases where a refund is decided to the Consumer by the decisions of the Arbitration Committee, if the shopping is made with a credit card and in installments, the procedure for returning to the credit card is as follows:

In the terms of the agreement with the bank, if the collections made in installments from the customer's credit card are reflected in our accounts at once, the bank makes a refund to the customer at once, if it is reflected in installments from month to month, from month to month. Exceptions to this situation are at the bank's discretion. In case of return of goods and services purchased by card, cannot pay the Customer in cash as per the contract it has made with the Bank.

3.4- Delivery Type and Address: Delivery Address: As stated in the order form. Billing Address: As stated in the order form. Delivery Time: Maximum 30 working days. For orders placed until 15.30, products with warehouse stock are shipped on the same day, products with supplier stocks are delivered within 24/48 hours, and special import products are delivered within 30 working days. For products that will exceed the maximum period, the order can be put on hold or canceled in line with the BUYER's information. The delivery will be hand-delivered at the address of the BUYER specified above, via the contracted courier company. Even if the BUYER is not present at the time of delivery, the SELLER shall be deemed to have fully and completely fulfilled the obligation. For this reason, all kinds of damages arising from the late delivery of the product by the BUYER and the expenses incurred due to the product waiting in the cargo company and / or the return of the cargo to the SELLER belong to the BUYER. Shipping Fee: It is calculated at the time of shipment and is paid by the customer unless otherwise stated.


4.1- The BUYER declares on the website that he has read the preliminary information about the basic characteristics, sales price, payment method and delivery of the product subject to the contract and has given the necessary confirmation in electronic environment.

4.2- The product subject to the contract is delivered to the BUYER or the person/organization at the address indicated in the preliminary information on the website, depending on the distance of the BUYER's residence for each product, provided that the legal 30-day period is not exceeded.

4.3- If the product subject to the contract is to be delivered to another person/organization from the BUYER, the SELLER cannot be held responsible if the person/organization to be delivered does not accept the delivery.

4.4- The SELLER is responsible for the delivery of the contracted product in a sound, complete, in accordance with the qualifications specified in the order and with warranty documents and user manuals, if any.

4.5- For the delivery of the product subject to the contract, the signed copy of this contract must be delivered to the SELLER and the price must be paid in the form of payment preferred by the BUYER. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER is deemed to be relieved of its obligation to deliver the product.

4.6- In case the bank or financial institution does not pay the product price to the SELLER due to the unfair or unlawful use of the BUYER's credit card by unauthorized persons after the delivery of the product, it is obligatory to send the product to the SELLER within 3 days, provided that the BUYER has delivered it. In this case, the shipping costs belong to the BUYER.

4.7- Defective or defective products of the products sold with or without a warranty certificate can be sent to the SELLER for the necessary repair to be made by the authorized service within the (defective) warranty conditions, in which case the shipping costs will be borne by the BUYER.


has the right to withdraw by rejecting the goods within 7 days from the delivery of the product subject to the contract to himself or the person/organization at the address indicated. The product price is returned to the BUYER within 10 days from the date on which the consumer's notice of withdrawal reaches the SELLER. The shipping cost of the product returned due to the right of withdrawal is borne by the BUYER. In accordance with the general communiqué of the tax procedure law numbered 395, in order for the refund to be processed, the relevant sections of the invoice that we have sent to you, which includes the return section, must be filled in completely and sent back to us together with the product after it has been signed.


The right of withdrawal cannot be used for products that cannot be returned due to their nature, disposable products, software and programs that can be copied, products that are not resaleable after assembly or unpacking, are rapidly deteriorating or have expired. The right of withdrawal must be exercised, the packaging of the product must be unopened, intact and the product must not be used. It is not possible to return products that cannot be returned due to their nature, except if they are defective or defective.


Pursuant to the last paragraph of Article 9 of the Regulation on Distance Contracts, if the SELLER cannot fulfill its contractual obligations, claiming that it is impossible to fulfill the goods or services that are the subject of the order (the case that the product cannot be supplied from the supplier Company in any way), this situation will occur before the expiry of the contractual performance obligation. undertakes to notify the consumer. In this case, has the right to terminate the contract immediately and undertakes to return the price of the product ordered by the customer and all documents that put him under debt, if any. If the BUYER cannot deliver the product subject to the contract within the period due to force majeure that may prevent from fulfilling its obligation or weather conditions that prevent transportation, interruption of transportation, natural disasters such as fire, earthquake, flood, and similar events, in such cases, the BUYER, .com has no responsibility, can use one of the rights to cancel the order or delay the delivery time until the blocking situation disappears. If the BUYER cancels the order, the amount paid is paid to him within 10 days. For purchases made with a credit card in installments, the above procedure is accepted by the BUYER for returning to the credit card.


8.1- Membership Condition: It is necessary to be a member of the site in order to place an order with collectible shipment. Collected Shipment orders are not accepted from outside the system or with Express Order.

8.2- Method of Payment: Payment can be made by cash or credit card, depending on the type of agreement with the courier company. It is not possible to pay the product price partially or in installments in collectible shipments.

8.3- In collectible shipments, the customer cannot benefit from the extra 5 remittance discount for all products. The other campaign discounts given for the products are also valid.

8.4- Approval: If deemed necessary, confirmation can be obtained from our customers over the phone before shipment for orders placed with the Pay at the Door option. For this reason, it is the customer's responsibility to confirm the accuracy of the contact information entered in the system. T.C. in orders The identification number must be specified. If a corporate invoice is requested, a TR ID number belonging to the order owner must be entered.

8.5- The cargo officer has the right to request an ID presentation before delivering the product of the person who placed the order. Without making a payment, the customer has the right to request identification from the courier.

8.6- A "Collection Service Fee" is also accrued for the orders placed by the cargo company in amounts below a certain amount and above the upper limit in collectible shipments. This fee does not include the cargo handling service fee.

8.7- Expenses will be accrued and collected for collected shipments, received confirmation by phone, departed and undelivered shipments. Supply of the product, inbound and outbound cargo transportation costs will be requested and collected against invoice.

8.8- It is necessary to be over the age of 18 in order to place an order with payment at the door and credit card options. The order owner is responsible for the accuracy and validity of the information given during the ordering process. If the order owner is underage or does not have the capacity to act, the collection will be requested from the guardian. In case of cancellation of the order realized in this way, our company's right to demand compensation for expenses is preserved.


This contract is valid from the moment the order is made and registered in the system. In case the order is realized, the BUYER is deemed to have accepted all the terms of this contract. 


In the implementation of this contract, Consumer Arbitration Committees and Consumer Courts in the settlement of the BUYER or SELLER (Istanbul) are authorized up to the value declared by the Ministry of Industry and Trade.

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